Cancellation policy
§ 4 Right of withdrawal
Consumers have a two-week right of revocation. Cancellation policy Right of cancellation You can cancel your contract within 14 days without giving reasons in writing (eg letter, fax, e-mail) or - if the goods before the deadline - by returning the goods. The period begins after receipt of this notification in writing, but not before receipt of the goods by the consignee (in the case of recurring deliveries of similar goods not before receipt of the first partial delivery) and also does not fulfill our obligations to provide information pursuant to Article 246 § 2 in conjunction with § 1 paragraph 1 and 2 EGBGB. The timely dispatch of the revocation or the goods shall be sufficient to comply with the revocation period. The revocation is to be sent to:
vigepe Verlag
Budo Seminar Bedarf
Wolfgang Buttler
Radlkofener Str. 5
D - 84152 Hüttenkofen
E-Mail: fragen (@SPAMSCHUTZENTFERNEN) vigepe.de
4 a) Consequences of revocation
In the event of an effective revocation, the services received by both parties shall be returned and any benefits derived (e.g. interest) shall be surrendered. If you are unable to return or surrender the received performance and benefits (e.g. benefits of use), or are only able to do so in part or in a deteriorated condition, you must compensate us for the loss of value. You only have to compensate us for the deterioration of the goods and for any use made of them if the use or deterioration is due to handling of the goods that goes beyond the examination of the characteristics and functioning of the goods. By "testing the properties and functionality" we mean testing and trying out the respective goods, such as is possible and customary in a retail store. Goods that can be shipped by parcel are to be returned at our risk. You have to bear the regular costs of the return if the delivered goods correspond to the ordered goods and if the price of the goods to be returned does not exceed an amount of 40 € or if, in case of a higher price of the goods, you have not yet provided the consideration or a contractually agreed partial payment at the time of the revocation. Obligations to refund payments must be fulfilled within 30 days. The period begins for you with the dispatch of your revocation or the goods, for us with their receipt.
4 b) End of the cancellation policy
The right of revocation does not apply to deliveries of goods that are manufactured according to your customer specifications (e.g. books with signature and/or dedication - books whose protective foil has been removed) or are clearly tailored to personal needs.
4 c) Return costs when exercising the right of withdrawal. If you make use of your legal right of revocation (see revocation instruction), you have to bear the regular costs of the return as well as of the previous sending, if the delivered goods correspond to the ordered ones.
